Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed and dispatched as soon as possible. Once your order has been dispatched, you will receive shipping confirmation using the contact details provided at checkout.

Please ensure your delivery address is correct before placing your order. If you notice an error, contact us as soon as possible at ateatthenines@gmail.com. We cannot guarantee that an address can be changed once an order has been dispatched.

UK SHIPPING

UK shipping options and prices are displayed at checkout.

We currently offer:

Standard Delivery — £3.99
Free Standard Delivery on orders of £60 or more
Express Delivery — £5.99

Delivery times shown at checkout are estimates and may be affected by circumstances outside our reasonable control.

INTERNATIONAL SHIPPING

International shipping is available to selected destinations. Available shipping methods, prices and estimated delivery times will be displayed at checkout.

International orders may be subject to import VAT, customs duties, taxes or carrier charges depending on the destination and how these charges are handled at checkout. Where such charges are not collected at checkout, the customer may be responsible for paying them.

DELAYS

Occasionally, orders may be delayed due to circumstances outside our reasonable control, including postal, courier or customs delays. If you experience an issue with your delivery, please contact us and we will assist where appropriate.

CONTACT

For questions regarding shipping or an order, contact:

ATE AT THE NINES
ateatthenines@gmail.com